Marketing and Membership Officer Position Description

PCT_PD_ Marketing and Membership Officer_ 090821


  • Peak body | Membership organisation | Not for profit
  • New role to make your own
  • Looking for an enthusiastic team player that wants to make a difference
  • Full time opportunity in Battery Point


About us

Palliative Care Tasmania (PCT) is the peak body for palliative and end of life services in the health and community service sector. We advocate that all Tasmanians with a life-limiting illness, together with those they value, are supported to live, die, and grieve well.

PCT is a state-wide Member organisation and provides support through community education, awareness, advocacy, information and sector development, and workforce development both paid and unpaid (carers and volunteers).


About the Opportunity

This is an exciting and varied role with a range of general marketing activities primarily focused on promoting the key work of PCT including our training and development, events, workshops and service offerings.

The role will also be responsible for assisting with a range of membership engagement activities. This will revolve heavily around direct and digital marketing including email campaigns and website content and social media.


Key responsibilities

  • Promoting our membership benefits and program
    Administration and data management of membership
    Process membership applications (check all required details are included) and advise applicants of process and timing
    Follow up and respond to member and prospective member enquiries
    Onboarding new members and supporting membership growth strategie
  • Promoting our education, sector development and events
    Promoting our state-wide Awards Program
    Developing promotional materials
    Developing email and direct marketing campaigns
    Administration of marketing and event activity
  • Producing content for our newsletters
    Updating resources both printed and digital
    Maintaining and updating website content
    Assisting with social media
    Assisting with online communities’ development
    Marketing and communications projects as needed.
    Support with events as needed.

Selection Criteria

  • Demonstrated organisational skills
  • Strong attention to detail with the ability to manage multiple tasks simultaneously
  • Excellent communication skills, both written and verbal
  • Solid computer software skills including Microsoft Office, CRM system, Mailchimp
  • Demonstrated experience in developing marketing collateral
  • Strong team orientation, support and customer service

Culture and Benefits

As we are a small team, we are looking for someone who is driven, passionate and able to work with minimal supervision to get the job done.

In return PCT is committed to building a culture where flexible work arrangements support different ways of working and helping employees balance work and life.

PCT is also committed to the safety and wellbeing of staff, diversity, and inclusion, providing learning opportunities.

Other benefits include salary packaging, central office locations with parking and a supportive strength based and positive team committed to doing good.



Candidates with an Aboriginal or Torres Strait Islander background are encouraged to apply.

As part of your application process, you will be required to submit a resume and a cover letter addressing the job requirements.

Enquiries can be directed to Veney Hiller, Manager Communications, Policy and Development


No agencies please.

No Seek applications will be considered.

Applications close: 20 AUGUST 2021